This is supper. I did not know that Bluetooth can be enabled or disabled from Bios setup utility. I found the check box for Bluetooth unchecked. I ticked it and immediately the computer restarted, dell support assistant suggested driver update which I did and my Bluetooth worked immediately. Prior to this I had tried windows as well as dell troubleshooter which both showed I was running the lates drivers. Windows showed that Bluetooth is not available on this device while dell said the machine is out of warranty hence they cannot assist. Thanks man.
If your Dell laptop black screen on startup, it is possible that the connection between the graphics drivers and system is poor. Here, you can utilize a hotkey combination to restart your graphics drivers.
dell latitude e5420 hotkey driver
All the latest drivers are on there. The original laptop dell sent out had the touchpad replaced by a dell technician which didn't fix it, then they were going to try the motherboard....the problem with that was they had no lead time on when a MB would be available so it turned out quicker to get them to replace the unit with a new one.
I would like to follow up with you on a post in a Spiceworks thread we had back on Oct 15 2012 at 4:24pm this was our last conversion. Here is the link to the thread: -latitude-e5420-touch-pad-problems?page=2 Below is my contact information. Please keep me up to date. 2ff7e9595c
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